
Associate/Senior Associate -(NonTechnical)
Experience: 0 - 5 Years
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Education: BE/B.Tech
Keyskills: Spoken English, bpo, ites, process associate, process executive, process developer, customer support, customer care, customer support executive, customer service, awaiting results, graduate, fresher, undergraduate, 2014, 2015, hsc, 12th pass
Desired Profile
Communication Skills
- Excellent communications skills (Written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills-- ability to clearly understand and state the issues customers present
- Ability to concentrate follow customer issue without distraction to resolution
- Good composition skills-- ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
- Computer knowledge/ Skills
- Ability to use a desktop computer system
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
- Demonstrable understanding of the Internet, Amazon.com website, and competitor websites
- Demonstrates an ability to successfully navigate websites
- Demonstrates a proficient knowledge of email applications
- Demonstrates an ability to learn in various media
- Ability to successfully adapt to changes in their environment
Company Profile
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Walk in Interview: 27th July to 1st Aug
Time - 10am to 3pm.
Location: Hyderabad
Venue:
Amazon Development Centre India Pvt. Ltd.
Building No:9, 10th Floor, Opp. Westin Hotel,
Mind Space IT Raheja Park, Hitec City, Madhapur
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