
Junior Engineer / Engineer - Tech Support
Experience: 0 - 4 Years
Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
Qualification: Any Graduate (BE/B.Tech / Arts and Science-Any
stream) / Under Graduate (2015 / 2014 or previous year Passed outs) / candidates with backlogs up to 4 papers can also apply / Diploma holders(10+2+2 only)
- Trouble shooting for Broadband related issues.
- Setting up wireless connection on Laptops and Desktops.
- Connectivity issues with ops Modem, Routers, Hubs and Switches.
- Dealing with network connectivity LAN , WAN and MAN
- Checking the exchange line issues / outages / fixing appointment with the technician at UK.
- Inbound Customer service, general information related to customers account/billing query etc.
- Information related to customer order for new connection.
Skill set required:
- Excellent Communication Skills with neutral accent.
- Immediate joining required.
- Willing to Work in Night/ Rotational Shifts.
- Basic knowledge of networking concepts required for broadband related to trouble shooting
- Opportunity of fast track career growth.
- International Standard Facilities.
- Regular Get together and other cultural programs.
- Doorstep Pick-up and Drop available.
- Performance Appraisal Once in a year.
- Opportunity to do MBA while working with HCL.
- Opportunity to do PGDM from IMT Ghaziabad.
- Career Progression Programs.
- Incentives
- Process Allowance
- Overtime Allowance
Walk in Interview: 17th August to 19th August
Time: 9 AM
Job Location: Chennai
Venue :
Chennai : HCL Technologies, 107 Harris Road, Navin WSS Towers, Pudupet, (Near Casino Theatre)
For more Details & Apply : Click Here
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