
Associate/Senior Associate -(Technical)
Industry:BPO / Call Centre / ITES
Experience: 0 - 4 yrs
Education-
UG: Any Graduate - Any Specialization, Graduation Not Required
PG:Any Postgraduate - Any Specialization, Post Graduation Not Required
Job Description (Hardware & Customer/Tech Support Voice Process):
- International Voice Hardware Support & Customer/Tech Service Process
- Troubleshooting & Remote Support to International Clients over the phone
- Handling technical queries & repair of IT Hardware devices & Networking Solutions (Internet, LAN, WIFI, Router etc.)
- Inbound premium opening (No Outbound Scam or Sales)
- Candidate should possess excellent communication skills in English with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport for Voice Process
- Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)
- Should be flexible to work in Night Shifts, as per business requirement
- Updated, Printed Resume
- 1 Passport Size Color Photograph
- Photo ID & Address Proof in Original, Along with 1 Photocopy each
- Educational Qualification & Work Experience Documents (If Any) In Original
- Print-Out of this Email
- Fresher & Experienced candidates (18-45 years of age)
- Undergraduates & Graduates, both are eligible
- BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible
- Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred
- CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible
- Candidates pursuing any regular course or any of the above course are NOT eligible
- Candidates pursuing or completed Distance MBA/PGDM are eligible
- Ready to work in Night Shifts
- Undergraduates & Graduates, both are eligible
- BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible
- Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred
- CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible
- Candidates pursuing any regular course or any of the above course are NOT eligible
- Candidates pursuing or completed Distance MBA/PGDM are eligible
- Ready to work in Night Shifts
Walk in Interview : 3rd August - 8th August 2015
Time: 10 am- 4 pm
Venue: Wipro, Gate No-2, Plot No. 8, Block DM, Sector V, Salt Lake City, Near Karunamoyee
Job Location: Kolkata
For more Details: Click Here
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