Infosys BPO Jobs For Freshers 2015 Recruitment in Voice Process in Chennai

Graduate job Opening for Freshers  in Infosys BPO Hiring 2015 Vacancies in Chennai

Infosys BPO hiring 
Post: Voice Process
Work Location: Chennai
Qualification: Commerce graduates (BBA, BBM, B.Com) / PGs / MBA Finance

Experience: 0-12 months of Experience

Job description:
1. Preference for agents with at least 2 years of customer service, contact Centre, order to cash
2. Preference for agents with prior knowledge of Order to Cash
3. Prior exposure to multinational firms is preferable
4. Knowledge on supply chain management or order management operations.
5. Excellent written and oral communication.
6. Preference for agents with at least 2 years of customer service, contact Centre, order to cash

Responsibilities:
1. Follows all predefined procedures of the process
2. Adheres to all the process rules applicable for Order to Cash process in order to meet SLA target
3. Ensure that the performance parameters are met and exceeded IN ORDER TO meet SLA targets
4. Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
5. Shares experiences IN ORDER TO facilitate capture of tacit knowledge
6. Delivers on the new process / approach IN ORDER TO meet client / internal

Walk in Interview: 9th April 2015
Time: 10 am to 4 pm

Venue : 
Infosys Ltd.,
Tidel Park 3rd Floor,
A block, South Wing,
3rd Floor, Tharamani
Chennai 600113

 Note :
1) Please mention 'Direct Sourcing' on your resume as Source details as it is mandatory (Also Carry printout of this and attach with your updated CV).
2)Any of the photo Id proof is a must while attending interview (DL/ Passport/ Pan card/ Voters ID)

For more Details: www.infosys.com