We are looking for Microsoft Certified or ITIL Trained Freshers .
Experience: 0 Years
Industry Type: IT-Software / Software Services
Education
UG - Any Graduate - Any Specialization
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Doctorate Not Required
Compensation: Not disclosed
Location: Hyderabad / Secunderabad
Job Responsibilities will be as follows:
- Handle calls & provide effective solutions
- Monitor emails and respond to the customer with effective solutions
- Problem Solving and Responding to Customer Need
- Follow-up daily on all the open incidents
- Escalating incidents according to SLAs
- Follow SOPs and prepare new SOPs on need basis
If you are interested, please share your CV at ritika.gupta@gssinfotech.com
Desired Profile
- Microsoft Certified / ITIL Trained Freshers Required!
- Good Technical skills.
- Good written and oral communication skills.
- Good Knowledge on Windows Server, concepts like, DHCP, DNS, Fileserver, folder permissons
- Willingness to work in shifts.i
Keywords MCTS MCP ITIL Microsoft Certified Microsoft Certification ITIL Trained
Contact Ritika
GSS Infotech Ltd
Floor 3 & 4, Brigade Towers, Plot no : 30
Part no. : 31, Financial District Nanakramguda
Gachibowli Hyderabad,Andhra Pradesh,India 500032
Telephone 040-44556600-302
Email ritika.gupta@gssinfotech.com
Website http://www.gssinfotech.com
Job Posted 2015-04-27 11:42:26.0
GSS Infotech Limited. is a Chicago based information technology consulting and professional services firm specializing in Financial Services, Healthcare, Insurance, Telecom and Technology Development. GSS InfoTech, with its global presence in USA and India, helps Fortune 500 Companies and emerging growth businesses to implement their IT projects in onsite, offsite and offshore model. We are Strategic Partners to TIBCO Corporation and preferred consulting partner with Microsoft, IBM, Sun Microsystems and BEA. With strong 13 years of experience in areas like ERP, EAI, Data warehousing, JAVA and Content Management, 200+ employees and strong clientele, GSS InfoTech is experiencing a good 250% growth in recent years.
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