Technical Support Fresher Job in 2015 Recruitment Opening Vacancies in Dell International in Hyderabad

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Walk in Graduate job in Technical Support Opening Vacancies in Dell International in BE/B.Tech Opportunities in Hyderabad

Experience: 0 - 3 Years
Industry Type: BPO / Call Centre / ITES
Education :
Any Graduate, Graduation Not Required
Any Postgraduate, Post Graduation Not Required


Role Responsibilities:
- Troubleshooting of dell laptops.
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Provides support in the inbound or outbound call center
- Solves Customer Issues on any product- mostly in warranty XPS Systems
- Routes customers when appropriate to proper support queues
- Partners with Technical Support Specialists to improve customer experience elements (e.g. correct solutions, consistent procedural adherence, relating skills)
- Responsible for regular adjustments that contribute business metric goals
- Excels at tolerance for processes and people
- Solves problems for customers with challenging expectations (often escalated or irate)

Desired Profile:
- relevant technical troubleshooting experience.
- Candidates with technical qualification ( B.tech/ BE with Computer Science and IT)
- Interested candidates can walk In with a copy of resume and  photo id proof between Aug 19th to Aug 28th
- Desired Profile Please refer to the Job description above

Dell International Services India Private Limited
Walk in Interview: Aug 19th to Aug 28th
Time: 11.00a.m to 2.00pm.
Telephone 04044273000
Location : Hyderabad  

For more Details And Apply: Click Here